Phil Aitken's Bi-Weekly

The Hidden Costs Draining Building Centre Fleets — And How to Stop Them

Written by Phil Aitken | Nov 30, 2025 1:14:23 PM

Most building centres rely on their truck fleets to drive revenue — but almost none have a dedicated expert guiding those decisions. The result? costly mistakes, inefficient trucks, and owners making six-figure decisions based on gut feel. That’s the exact problem the Fleet Advisory+ Program was built to solve.

Across Canada, building centres are running mission-critical delivery fleets, yet most are under-optimized. For years, Store owners typically bring in a broker only when they’re ready to buy — leaving them without day-to-day guidance on depreciation, replacement timing, spec choices, and market conditions. That means guessing on high-stakes decisions and hoping nothing blows up in the budget. Many store owners admit they’re frustrated. They know fleet mistakes drain profit, but they don’t have an expert on staff to prevent them.

Traditionally, building centres have tried handling fleet management internally. The issue is simple: no one inside the store has real-time access to national pricing, OEM changes, model-year updates, availability shifts, or resale timing. Without that knowledge, stores often mis-spec trucks, buy at the wrong time, or end up with units that don’t match their loads or geography. Fleet documentation is inconsistent. Compliance problems pop up. Replacement windows get missed. This isn’t mismanagement — it’s the reality of running a complex fleet without a dedicated advisor.

The Fleet Advisory+ Program changes that completely. Instead of hiring a six-figure fleet manager, building centres get direct access to a dedicated truck expert — someone who has spent over 15 years helping building centres buy, manage, and optimize their delivery fleets. The program provides:

  • Ongoing advisory access by phone, text, or email

  • Quarterly strategic fleet reviews

  • Annual capital-planning and replacement roadmaps

  • Spec development tailored to loads, geography, and delivery model

  • Market monitoring and purchase-timing intelligence

  • Compliance guidance (weights, axles, safety)

  • Standardized documentation and fleet clarity

  • And critically: broker fees on all trucks purchased through the program are waived

For many dealers, that broker-fee waiver alone will pay for the entire program.

Building centres that join the program see immediate clarity and long-term cost reduction. They stop guessing on what to buy and when to buy it. They stop overpaying because of bad timing. They avoid compliance issues and mis-spec’d trucks. Lifetime fleet costs drop. Resale value improves. Downtime shrinks. The return on investment shows up quickly and compounds year after year.

The takeaway is simple: fleet mistakes cost building centres far more than they realize. The smartest owners aren’t trying to become fleet experts — they’re bringing one into their business. If you want a more efficient, predictable, and profitable fleet, the Fleet Advisory+ Program gives you the equivalent of a Fleet Director — without adding another salary to your payroll.