Phil Aitken's Bi-Weekly

How the Home Hardware Truck Program Saves Stores Money, Time & Headaches

Written by Phil Aitken | Nov 17, 2025 1:30:38 AM

Most Home Hardware Store Owners don’t have hours to waste chasing down truck specs, negotiating numbers, and coordinating with multiple vendors. You’re running a busy operation — you don’t have time to babysit a truck deal. Yet for years, that’s exactly how the industry worked. Stores were stuck calling around to different dealers, comparing inconsistent pricing, trying to match the right specs for their workflow, and juggling separate upfitters, body vendors, and financing conversations. A single truck could easily drain days of productivity.

That’s the problem the Home Hardware Truck Program was built to solve.

Instead of forcing store owners to fight through the old way of buying, the program standardizes everything that used to be frustrating. The most common units — F-150s for sales and site visits, F-550 flatbeds built for hauling, Cube Vans for weather-sensitive deliveries, and even specialized units like roll-offs and boom trucks — all follow proven, repeatable specs. These aren’t experimental builds or one-off guesses. They’re the exact configurations that work for Home Hardware retail and building centres, refined over years of feedback.

And because the specs are standardized, pricing is already pre-negotiated with manufacturers. There’s no more haggling, no “let me talk to my manager,” and no surprises. The numbers are set, sharp, and consistent across the network.

But the biggest value isn’t the trucks — it’s everything between “yes” and delivery. That messy middle is where most deals fall apart. Paint, decals, cranes, bodies, plates, paperwork, delivery dates, dealer coordination… it adds up fast. The program handles all of it. Every step is managed for the store, so the owner makes one call and gets one ready-to-work truck without juggling vendors or chasing timelines.

Financing is solved too. Whether a store uses a line of credit or needs term financing, the partners involved already understand the Home Hardware structure. Approvals move quickly and paperwork isn’t a headache.

Over the past 15+ years, the program has grown into a national system supporting stores across Canada. And the results are clear, the past month we delivered:
- A Western Star boom truck delivered to a store needing crane capability for drywall and heavy material

- A Freightliner M2 flatbed with an HMF crane delivered to another location for efficient jobsite deliveries.

- Multiple F-550 flatbeds shipped out to stores that needed heavy-duty hauling without delay.

Dozens of yellow trucks delivered every year — all spec’d right, priced right, and built to work the moment they arrive. What used to take weeks now takes minutes. What used to be unpredictable is now streamlined. Store owners get back their most valuable resources — time, money, and mental bandwidth.

The real lesson is simple: your focus should be on running your store, not running down truck deals. If getting the right unit without the headaches sounds like the way it should have always been, that’s exactly what this program was designed to deliver.

Whenever you’re ready for the next truck, it’s one call away.